Shipping policy


  1. Shipping and Delivery: The third-party provider will handle the shipping and delivery of your order to the address provided during the checkout process. Shipping costs, delivery times, and tracking information will be provided to you once your order has been shipped. Please refer to the third-party provider's shipping policies for any specific terms and conditions regarding delivery.

  2. Returns and Refunds: In the event that you need to request a return or refund for an order that involves third-party printing and shipping, please contact our customer support team. We will liaise with the third-party provider to facilitate the process. Any returns or refunds will be subject to the policies and procedures of the third-party provider, which may include specific conditions or fees.

  3. Communication and Updates: Throughout the process, we will maintain communication with you and provide updates on the status of your order. If you have any questions or concerns, please feel free to reach out to our customer support team.

  4. Liability: While we have carefully selected a reliable third-party provider, BACK TO BASICS APPAREL cannot be held liable for any errors, delays, damages, or losses that may occur during the printing, packaging, or delivery process. Any disputes or issues related to the third-party provider's services should be directly addressed with them according to their policies and procedures.

Please note that this policy applies specifically to orders that involve third-party printing and shipping services. For orders fulfilled internally, our standard policies and procedures will apply.

By placing an order that involves third-party printing and shipping services with B2B BACK TO BASICS APPAREL, you acknowledge and agree to abide by this policy.

Please contact our customer support team at [insert contact details] if you have any questions or concerns regarding this policy.

B2B BACK TO BASICS APPAREL reserves the right to update or modify this policy at any time without prior notice. Please refer to our website for the most up-to-date version of our policies.

Thank you for your understanding and support.

Sincerely,

B2B BACK TO BASICS APPREL