Shipping policy

Shipping and Delivery

1. Third-party fulfillment: A third-party provider may print, package, and ship your order to the address entered at checkout. Shipping costs and estimated delivery times are shown during checkout when available. Tracking information will be provided after shipment.

2. Returns and refunds: If you need help with an order fulfilled by a third-party provider, contact us at katherine.martinez@b2bbacktobasicsapparel.net. We will work with the provider to review the issue. Any approved return, replacement, or refund is subject to the applicable product and fulfillment policies.

3. Communication: We will provide available updates about your order. Please contact us if you have questions or concerns.

4. Carrier and provider issues: Delays or service interruptions may occur outside our reasonable control. We will help you review available tracking and communicate with the provider when appropriate.

This policy applies to orders involving third-party printing and shipping. Orders fulfilled directly by B2B Back to Basics Apparel are subject to the shipping terms shown at checkout and our other posted policies.

By placing an order with B2B Back to Basics Apparel, you acknowledge this shipping policy.

We may update this policy from time to time. Please refer to this page for the current version.

Thank you for your support.

B2B Back to Basics Apparel